Comprehensive Oncology & Supportive Care Services

Our services are designed to provide continuous nursing support from diagnosis through treatment, rehabilitation, survivorship, and palliative care.

1. Cancer Active Nursing Support

Guiding You Through Every Stage of the Cancer Journey

Cancer treatment is complex, and patients often require expert guidance beyond hospital appointments. Our Oncology Nurse Consultants provide continuous support throughout the entire cancer care continuum.

Diagnosis and Treatment Planning

Our nurses assist patients and families by:
 Explaining cancer diagnoses and staging in understandable language.
 Helping interpret pathology and imaging reports.
 Preparing patients for consultations with oncologists.
 Supporting informed treatment decision-making.
 Providing emotional support following diagnosis.
 Coordinating referrals to appropriate specialists.

During Active Treatment

We provide comprehensive nursing support for patients receiving:
 Chemotherapy
 Immunotherapy
 Targeted therapy
 Hormonal therapy
 Radiation therapy
 Surgical treatment
Support includes:
 Treatment education and preparation.
 Side-effect monitoring and management.
 Medication adherence support.
 Nutritional guidance.
 Infection prevention education.
 Monitoring treatment complications.
 Telephone and virtual follow-up between treatment cycles

During Active Treatment

We provide comprehensive nursing support for patients receiving:
 Chemotherapy
 Immunotherapy
 Targeted therapy
 Hormonal therapy
 Radiation therapy
 Surgical treatment
Support includes:
 Treatment education and preparation.
 Side-effect monitoring and management.
 Medication adherence support.
 Nutritional guidance.
 Infection prevention education.
 Monitoring treatment complications.
 Telephone and virtual follow-up between treatment cycles.

Symptom and Side Effect Management

Our nurses provide evidence-based assessment and management of:
 Nausea and vomiting
 Fatigue
 Pain
 Mouth sores
 Peripheral neuropathy
 Diarrhoea and constipation
 Skin reactions
 Hair loss
 Fever and infection risks
 Lymphedema
 Sleep disturbances
 Psychological distress

Survivorship and Remission Care

Following treatment completion, patients continue receiving professional support through:
 Survivorship care planning.
 Lifestyle and wellness coaching.
 Cancer recurrence education.
 Long-term treatment effect monitoring.
 Sexual health counselling.
 Fertility preservation information.
 Return-to-work guidance.
 Ongoing psychological support

2. Palliative Care Services

Living Well with Serious Illness

Palliative care focuses on improving quality of life by preventing and relieving suffering associated with serious illness. It is appropriate at any stage of illness and can be provided
alongside curative treatment. We support patients living with: Cancer, Heart disease , Kidney disease, Liver disease, Chronic respiratory disease , Neurological disorders, HIV/AIDS  and Other life-limiting illnesses

Our Palliative Care Services Include
Pain Assessment and Management

 Comprehensive pain assessment.
 Monitoring treatment effectiveness.
 Education on safe pain medication use.
 Collaboration with physicians for medication optimisation.

Symptom Control

Management of:
 Breathlessness
 Nausea
 Vomiting
 Fatigue
 Anxiety
 Depression
 Constipation
 Delirium
 Pressure injuries
 Poor appetite

Emotional and Psychosocial Support

Our nurses provide compassionate counselling to patients and families while coordinating
referrals to psychologists, counsellors, and social workers where appropriate.

Spiritual Care

Recognising the importance of spiritual wellbeing, we facilitate access to faith leaders and
spiritual care providers according to each patient’s beliefs.

Advance Care Planning

We help patients and families discuss:
 Goals of care.
 Treatment preferences.
 Future healthcare decisions.
 Family meetings.
 End-of-life wishes

End-of-Life Care

When cure is no longer possible, our focus shifts to:
 Comfort.
 Symptom relief.
 Emotional support.
 Family preparation.
 Maintaining dignity and respect.
Bereavement support is also available for families following the loss of a loved one.

3. Home-Based Care Services

Professional Nursing Care in the Comfort of Your Home

Many patients recover better in familiar surroundings. Our home-based nursing services reduce unnecessary hospital visits while ensuring continuity of professional care.

Our services include:
Comprehensive Nursing Assessment

 Vital signs monitoring.
 Pain assessment.
 Nutritional assessment.
 Medication review.
 Functional assessment.
 Pressure injury risk assessment.
 Psychosocial assessment.

Clinical Nursing Care

 Wound dressing and management.
 Surgical wound follow-up.
 Cancer wound care.
 Catheter care.
 Feeding tube care.
 Stoma care.
 Drain management.
 Tracheostomy care.
 Medication administration.
 Injection services.

Long-Term Disease Monitoring

Our nurses monitor disease progression, treatment response, complications, and overall
wellbeing, communicating concerns promptly to the treating healthcare team

Caregiver Education

Family caregivers receive practical training on:
 Personal hygiene.
 Medication administration.
 Safe patient transfers.
 Pressure injury prevention.
 Nutrition.
 Infection prevention.
 Emergency warning signs.

Individualised Care Planning

Each patient receives a customised care plan tailored to:
 Medical diagnosis.
 Functional abilities.
 Home environment.
 Family support.
 Personal goals.
 Cultural preferences

4. Rehabilitation Support & Assistive Technologies

Supporting Independence, Comfort, and Dignity

Recovery and rehabilitation often require specialised equipment to improve mobility, prevent
complications, and promote independence. We facilitate assessment, education, sourcing, and coordination of rehabilitation equipment.

Rehabilitation equipment

 Pressure-relieving sheepskins.
 Alternating air mattresses.
 Hospital beds.
 Wheelchairs.
 Walking frames.
 Walking sticks.
 Crutches.
 Commode chairs.
 Raised toilet seats.
 Shower chairs.
 Pressure cushions.
 Patient transfer aids.
 Oxygen concentrators.
 Nebulisers.
 Prosthetic limbs.
 Orthotic devices.
 Compression garments.
 Lymphedema sleeves.
 Adult continence products.
 Mobility aids.

The Role of Our Nurses

Our nurses:
 Assess rehabilitation needs.
 Recommend appropriate assistive devices.
 Train patients and caregivers on safe use.
 Monitor effectiveness.
 Prevent pressure injuries and falls.
 Coordinate equipment delivery where available.
 Review ongoing rehabilitation needs.

Rehabilitation Equipment

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MULTIDISCIPLINARY CARE COORDINATION

Excellent patient care requires collaboration. Our nurses work closely with:
 Medical Oncologists.
 Clinical Oncologists.
 Surgeons.
 Palliative Care Physicians.
 Family Physicians.
 Physiotherapists.
 Occupational Therapists.
 Speech and Language Therapists.
 Dietitians and Nutritionists.
 Clinical Psychologists.
 Psychiatrists.
 Pharmacists.
 Social Workers.
 Orthotists and Prosthetists.
 Hospice Teams.
 Community Health Promoters.
 Faith Leaders.
 Medical Insurance Providers.
This coordinated approach ensures that patients receive holistic, seamless, and integrated care.

CONSULTATION AND BOOKING PROCESS

Step 1: Choose Your Service

Patients may select:
 Virtual Nursing Consultation.
 Office Consultation.
 Home Visit.
 Caregiver Training.
 Equipment Assessment.
 Survivorship Consultation.
 Palliative Care Consultation.

Step 2: Book an Appointment

Appointments can be requested through:
 Our website.
 Mobile phone.
 WhatsApp.
 Email.
Patients choose their preferred date, consultation type, and county

Step 3: Pre-Consultation Assessment

Patients complete a secure online assessment form and may upload relevant medical documents,
including referral letters, laboratory results, imaging reports, and medication lists.

Step 4: Consultation

A qualified oncology nurse conducts the consultation virtually, in our office, or through a
scheduled home visit.

Step 5: Personalised Care Plan

Following the consultation, patients receive:
 A written nursing assessment.
 Individualised care recommendations.
 Educational resources.
 Referrals where indicated.
 Follow-up appointment scheduling

QUALITY ASSURANCE

We are committed to:
 Evidence-based nursing practice.
 Compliance with Kenyan nursing regulations and professional standards.
 Continuous professional education.
 Confidentiality in accordance with the Data Protection Act, 2019.
 Regular quality audits and patient satisfaction monitoring.
 Safe, ethical, and accountable care.

OUR COMMITMENT TO YOU

At Nexus Omicare, every patient matters. We believe that no one should face cancer, chronic illness, or the challenges of serious disease alone. Our commitment is to provide compassionate guidance, trusted clinical expertise, coordinated multidisciplinary support, and continuous nursing care that empowers patients and families to navigate illness with confidence, dignity, and hope. Together, we are committed to improving the quality of life for individuals and families across Kenya through accessible, innovative, and patient-centered supportive care. This service charter is designed as the foundational document for your website and business operations. It can be expanded into dedicated web pages for each service line, integrated with online booking, county-based nurse directories, care packages (Standard, Gold, Platinum), pricing, patient education resources, and a secure patient portal as your consultancy grows into a national oncology support network.